Essential questions about contracting with an FBO

Frequently asked questions

1 - 

What’s the advantage of contracting with Starlink Aviation when flying into Pierre Elliott Trudeau Airport in Montreal?

There are several. One is peace of mind in dealing with an experienced Fixed Base Operator that is part of the global Signature Flight Support network.  You are  assured of premium service for you and your aircraft.  The other is cost.  As an FBO we can offer you advantageous jet fuel pricing.

2 - 

What range of services do you provide?

For two years running we have been voted Canada’s (and Quebec’s) #1 FBO.  We offer full AMO service on a very broad range of aircraft carried out by a seasoned team of aviation experts, engineers and technicians.  We guarantee optimal turn around time for your aircraft and operate 24/7/365.  In terms of personal services we provide excellent catering, full baggage handling, seamless ground transportation and full concierge services.

3 - 

How much advance notice do you require?

Obviously the earlier we know your needs the better equipped we will be to exceed your expectations.  But we are fully aware of the demands of busy corporate schedules and our client service representatives are available 24 hours a day, 7 days a week throughout the year.

4 - 

What sort of crew amenities do you offer?

In addition to onsite areas to relax, rest and shower, we can provide BMW ground transportation and full concierge service for accommodations, etc.

5 - 

Do you provide flight planning assistance?

We are fully equipped to assist you and your crew in planning every leg of your trip.

6 - 

What is your safety record like?

With over 30 years in the business we have an unblemished safety record and regularly update our advanced Safety Management System. Your wellbeing and the integrity of your aircraft are our most important priorities.